Subscription and Refund Policy of the Dravya app
- Automatic Renewal: Subscriptions of the Dravya app are for a pre-paid one month or 12-month subscription term. If approved by the banking system of your region, your subscription will automatically renew at the end of each subscription term for another term. You agree that we may automatically renew your subscription and charge your account on the completion of your last subscription date (the “Renewal Date”), unless you cancel your subscription before the Renewal Date. Ekavaidya will automatically renew your subscription each year on the Renewal Date until you cancel your subscription or Ekavaidya no longer offers the subscription service.
- Notice of Automatic Renewal: You will receive an email notice approximately 5 days prior to the Renewal Date. The notice will let you know that your current subscription term is about to end and the Renewal Date when your subscription will be renewed and your account charged. All notices regarding your subscription will be sent to your last email of record. To cancel your subscription without your account being charged for the next term, you must do so before the Renewal Date. Please keep a record of when your subscription term ends and the next Renewal Date. You are responsible for timely cancelling your subscription regardless of whether you receive any notice from us.
- Payment and Price: The renewal payment is due on the Renewal Date and will automatically be charged to the same payment mode that you used for the original subscription or the most recent renewal. Please notify Ekavaidya Customer Service at mail@ekavaidya.com before the Renewal Date of any changes to your email, account or billing information. The renewal price will be the same price as for the prior subscription term unless Ekavaidya gives you advance notice of a price change. You will also receive a notice if there are any changes to the subscription service terms.
- Refunds: Owing to the nature of service we provide, Ekavaidya is unable to refund the subscription amount under any circumstances unless adhering to the legal policies as per provisions beneath the jurisdiction of India.
- How to cancel automatic renewal: You must contact your banking service provider or the payment channel to cancel your subscription. Your cancellation will be effective at the end of the current subscription term for which you have paid for.
